- 1. Introduction & Scope
- 2. Data Collection
- 3. Purpose of Data Use
- 4. Data Sharing Policy
- 5. Data Security Measures
- 6. Cookie Policy
- 7. Your Rights
- 8. Minor Protection
- 9. Data Retention Period
- 10. International Data Transfers
- 11. Policy Updates
- 12. Contact
Note to Readers: This Privacy Policy has been written in plain, easy-to-understand English so that any jk99 member can follow it with ease. If you have any questions, please reach out to our Help Center contact us.
Introduction & Scope
Welcome to jk99's Privacy Policy. jk99 is an online gaming platform built for players in Bangladesh. We believe your personal data is one of your most valuable assets, and protecting it is our responsibility.
This Privacy Policy applies to jk99's website, mobile platform, and all associated services. By creating an account or using the platform, you agree to this Privacy Policy. We strongly recommend reading it in full before you get started.
Jk99 believes in full transparency. That's why this policy is written in plain, straightforward language — no complex legal jargon. If anything is unclear, feel free to reach out to our customer support team directly; we're always ready to help in Bengali.
What Types of Information Do We Collect?
Jk99 only collects information that is necessary to provide its services. We never ask for anything beyond what is required.
Information Provided Directly
- Name, mobile number, and email address (collected at registration)
- Date of Birth (for age verification)
- National ID card or passport number (during KYC verification)
- Mobile Banking Number (for payments)
- Address (for verification of high-value transactions)
Automatically Collected Information
- IP Address & Device Information
- Browser Type & Operating System
- Platform activity logs and time stamps
- Gaming history and transaction records
- Cookies & Browsing Patterns
Know: jk99 will never directly ask for your bank PIN, mobile banking password, or any other sensitive financial credentials.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Mobile Number | Account Creation | Yes |
| Date of Birth | Age Verification | Yes |
| National ID Card | KYC Verification | For large withdrawals |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Gaming History | Service Improvement | Automatic |
Why Do We Use Your Information?
Jk99 never uses your data arbitrarily. Every use of your information has a clear and legitimate purpose. Those purposes are outlined below:
- Account Management: To create, verify, and secure your account.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Service: To resolve your queries and issues quickly and efficiently.
- Fraud Prevention: To detect fraudulent activity and multiple accounts.
- Service Improvement: To enhance your overall experience on the platform.
- Legal Compliance: To comply with applicable laws and regulations.
- Promotional Communications: To notify you of bonuses and offers, only with your consent.
Jk99 never sells your data to advertising networks or uses it for third-party marketing purposes.
Data Security Measures
Jk99 uses internationally recognized technology to keep your information secure. The core components of our security framework are:
- SSL/TLS Encryption: All data transmitted between the website and our servers is fully encrypted.
- Two-Factor Authentication (2FA): An additional layer of verification to access your account.
- Firewall Protection: Robust firewalls to prevent unauthorized access.
- Regular Security Audits: Regular security audits are conducted by dedicated third-party experts.
- Staff Training: All jk99 staff are trained to comply with data protection policies.
- Breach Response Plan: A response plan is in place to take swift action in the event of any data breach.
That said, no internet transmission can be guaranteed 100% secure. You should also take precautions — use a strong password, never share your login credentials, and report anything suspicious to jk99.
Cookie Policy
Jk99 uses cookies on its website to make your browsing experience smoother and more enjoyable. Cookies are small text files stored in your browser.
What types of cookies do we use?
- Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand which sections of the website are used most.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the proper functioning of certain jk99 services.
Your Privacy Rights
As a jk99 member, you have several important rights regarding your personal data. These are outlined in detail below:
Right to Access
You can find out exactly what information jk99 holds about you at any time. A copy of your data is available through Account Settings or by contacting Support.
Right to Rectification
If any of your information is incorrect, you have the right to have it corrected. Update it directly from your account or contact our support team.
Right to Erasure
After account closure, jk99 does not retain data beyond what is legally required. You may request deletion of your information.
Right to Object to Processing
You can object to your data being used for specific purposes, such as opting out of marketing communications.
Right to Data Portability
You have the right to receive a copy of your data in a portable format.
To exercise any of these rights, Help Center contact us.
Protection of Minors
Jk99 takes strict measures to ensure that no one under the age of 18 can use the platform. Collecting or storing data from minors is strictly prohibited.
If we have evidence that a minor has created an account, that account will be immediately closed and any collected data will be deleted. If you believe your child is using jk99, please contact us right away.
How Long Is Your Data Retained?
Jk99 does not retain data longer than necessary. As a general policy:
- Active Account: Data is retained for as long as your account remains active.
- Closed Accounts: Transaction records are generally retained for up to 5 years to meet legal obligations.
- KYC Information: Retained for the period required under applicable regulatory guidelines.
- Marketing Consent: Once you withdraw consent, your marketing data is deleted immediately.
International Data Transfers
Jk99 primarily serves members in Bangladesh. However, our server infrastructure may be located across multiple countries. Regardless of where data is processed, jk99 ensures that the same high security standards are consistently maintained.
For international data transfers, jk99 adheres to applicable international data protection standards, and all such transfers are carried out with appropriate safeguards in place.
Privacy Policy Updates
Jk99 may update this Privacy Policy from time to time, due to changes in our services, legal requirements, or security improvements.
For significant changes, jk99 will notify you via email or an in-platform notification. Continued use of the platform after any update will be considered acceptance of the revised policy. The date of the latest update is displayed at the top of this page.
Note: Check back on this page from time to time, especially if you are a regular jk99 user.
Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to the jk99 privacy team. We are always ready to help.
- Email: privacy@jk99.app
- General Support: support@jk99.app
- Live Chat: Available on the website at all times
We typically respond within 24–48 hours. For urgent matters, please use Live Chat.
For more information about privacy, visit our Terms & Conditions and Help Center View.